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We are customer centric company, available for 24*7, 365.

Frequently asked questions

No. PipesHub has strict access controls. It only shows users the information they already have permission to see in your existing business apps.

In self-hosted mode, your data stays completely within your infrastructure. We don’t have access to any of your data

Yes. PipesHub honors source app retention rules and access policies. It’s designed to support GDPR, CCPA, and other compliance frameworks out of the box.

PipesHub uses context-aware AI that understands how your teams work—prioritizing relevance based on roles, past activity, and enterprise knowledge structure.

Yes. PipesHub uses retrieval-augmented generation (RAG), Knowledge Graphs and Agentic Retreival to find the most relevant content and summarize it in a conversational format, with context and citations

Absolutely. Over time, PipesHub learns your internal vocabulary, project tags, and common queries—making results smarter for your team.

You can build AI-powered agents for sales enablement, product onboarding, internal support, and more—thanks to our modular architecture and APIs.

PipesHub integrates with major platforms like Confluence, Google Workspace, Slack, Microsoft 365, Jira, Notion, GitHub, and many more. New connectors are regularly added.

Yes. Whether it’s spreadsheets, wiki pages, chat threads, PDFs, or product docs, PipesHub indexes and understands them all.

Yes. PipesHub is built for multi-tenant environments and can index knowledge from multiple organizations while keeping data completely isolated and secure.

You just connect your tools through our intuitive dashboard. Most teams are up and running within a couple of hours.

Not necessarily. PipesHub ships with Docker-based deployment options and detailed documentation to make hosting as smooth as possible.

We offer dedicated support via Slack, Zoom, Discord, Email & Whatsapp with response SLAs. Our engineering team also helps with custom integrations and feature requests.

PipesHub supports enterprise-grade authentication using protocols like SAML and OpenID. You can integrate with identity providers like Google Workspace, Okta, Azure AD, and OneLogin for secure SSO (Single Sign-On).

Yes. PipesHub respects your organization’s existing identity policies. In fact, we recommend enabling SSO and MFA to ensure secure and centralized access control.

Yes. PipesHub lets admins assign roles and permissions at the workspace and app level, ensuring each user only accesses the data and actions they’re allowed to.

Yes. PipesHub offers a full-featured open-source version that’s great for startups, teams, and developers. You can scale up to paid support and enterprise features as needed.

Premium plans include private agents, custom apps, high availability, analytics dashboards, support SLAs, and access to closed-source enterprise modules.

On average, teams reduce onboarding time by 30–50% and cut down internal search time significantly—improving decision-making across the board.

Sales teams get up-to-date product info, customer interactions, deals info, and contextual answers without digging through folders. It’s like having a sales engineer on call.

Yes. PipesHub unifies fragmented knowledge across sales, marketing, product, engineering, and support—making it accessible through one intelligent platform.

Open source means transparency, rapid iteration, developer trust, and a global community that contributes features and integrations we couldn’t build alone.

Definitely. PipesHub is community-first. You can submit issues, add connectors, or build custom agents. We actively engage with contributors and showcase major updates.

Ready to empower your team with the perfect solution?

Thought so. Schedule a time with us to explore.

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